It is used to manage your toy box. 1 Whirli Token is equivalent to £1 retail price. For example a toy worth £20 at retail would cost you 20 Whirli Tokens.

Each toy has a Whirli Token value representing their retail price value. When you pick toys for your toy box you use available Tokens, and when you send toys back the same number of Tokens gets credited back to you so you can pick something else.

Whirli provides value to you by letting you pick the toys you want, which you can then swap for something different whenever your kids get bored of them or need to move to the next age-appropriate group. We think 3 months represents the minimum time needed for you to fully experience and assess whether Whirli is right for you. At the end of 3 months you can cancel at any time with no cancellation fees.

The Token allowances in our plans are designed to fulfil almost all your toy needs. Alas, we can't ship an entire toy room in one go! We hope this also helps you get introduced to Whirli and plan what toys to get. You will always be playing with more toys than you paid for during this introductory period.

As many times as you want. We never want you to have toys that aren’t being played with. You can have one exchange happening at a time. So we need to receive a return, before we can start a new exchange. Around one swap a month keeps us environmentally friendly.

If you keep a toy for 9 months, you can choose to keep it forever, free. Hooray. If you can’t wait, you can always buy something for a lower-than-retail price just by getting in touch.

Don’t worry, we know accidents happen. Just get in touch to let us know. If it happens again and again though, you might have to pay for a replacement.

As a start-up, we aren't profitable yet. For each customer subscription, Whirli only makes a very small margin after incurring costs for facilitating this sharing economy. Our expenditure goes to cleaning, sterilising, and distributing toys, and improving our technology to deliver a great customer experience. As we grow our customer base over time, these small margins will add up to enable us to be economically sustainable.