What does preloved mean?

Preloved toys are previously enjoyed by other Whirli families, returned to us, fully cleaned, sanitised and safety-checked, then made available to buy outright at a reduced price. Same toy, lower price, kinder to the planet.

How do you grade the condition of preloved toys?

Every preloved toy is inspected and graded before listing:Like New: minimal signs of use, looks almost untouched.Good: minor cosmetic wear, fully functional.Fair: visible wear from play, fully functional and safe.The condition is shown on each product page so you know exactly what to expect.

Are preloved toys clean and safe?

Absolutely. Every preloved toy goes through the same cleaning, sanitising and safety-check process as our rental toys at our central facility. They meet UK and EU safety standards.Find out more about our cleaning process.

Do preloved toys come with original packaging?

Most preloved toys arrive without their original retail box, since they've been part of our rental library. They'll be packaged safely for delivery in our reusable Whirli bags or boxes.

Why are preloved toys cheaper?

Preloved toys are priced at around 75% of their token value (so a toy with a 20-token RRP is roughly £15 preloved). The discount reflects that the toy has been previously played with, even though it's been fully refurbished.

Can I buy a preloved toy from my own toy box?

Yes. If you've fallen in love with a toy currently in your toy box, you can buy it outright via the 'keep toy' option in your account. The price is shown before you confirm.

Is buying preloved better for the planet?

Yes. Each preloved toy avoids the energy and materials needed to make a new one, and keeps a perfectly good toy out of landfill. Read about our sustainability impact.

Can I return a preloved toy?

[NEEDS CONFIRMATION: confirm preloved returns window, condition required, and whether refunds are full or partial. Distance Selling Regulations may apply for online purchases]

What if my preloved toy arrives in worse condition than advertised?

If you feel the toy doesn't match the condition grade we listed, contact us at hello@whirli.com with photos within 14 days and we'll make it right.

Do preloved toys come with a warranty?

Preloved toys are sold as inspected. We can't offer the manufacturer's warranty on items previously played with, but we guarantee they arrive clean, safe and as graded.

Toys | Subscription for Kids | Buy, Rent & Swap

TIMIO Starter Kit

£ 60Preloved

Smart Games Three Little Piggies

£ 15Preloved

Smart Games Sleeping Beauty

£ 18.5Preloved

Smart Games Smart Farmer

£ 15Preloved

Smart Games Safari Park Jr

£ 15.5Preloved

Smart Games Bunny Boo

£ 18.5Preloved

SmartMax My First people

£ 13.5Preloved

Smart Games Snow White

£ 15Preloved

Smart Games Little Red Riding Hood

£ 15Preloved

TIMIO Set 2: 5 Discs

£ 11Preloved

Smart Games Camelot Jr

£ 20Preloved

TIMIO Set 1: 5 Discs

£ 11Preloved

SmartMax Roboflex (Medium)

£ 18.5Preloved

Body MiMiQ

£ 6.5Preloved

Smart Games Penguins Pool Party

£ 9.5Preloved

Smart Games Dinosaurs: Mystic Islands

£ 15Preloved

Smart Games Jack and the Beanstalk

£ 20Preloved

Smart Games Squirrels Go Nuts!

£ 11Preloved

Smart Games IQ Fit

£ 11Preloved

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Buying preloved extends

a toys life by

2.5 years

Choosing a preloved toy saves you money while helping save them from being thrown away.In fact, buying preloved can keep toys in circulation for an additional 2.5 years.Our impact

Squeaky clean

We check and sterilise all our toys so they’re like new when you receive them. They also all meet UK and EU safety standards.

Super green

By swapping toys, you’re helping give them a longer, greener life. Giving more children happiness without using more valuable natural resources.

Super affordable

For a fixed monthly amount, you have access to an endless range of toys with the added benefit of avoiding clutter and waste.

Gifting with Whirli

You don’t need to be on a Whirli subscription to gift any of our new or preloved toys. New toys never exceed their RRP, and preloved ones are always at a reduced price, so why waste your time shopping anywhere else?

Learn about gifting

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